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Violation Tracker UK Summary for Offence Group

Offence Group: consumer-protection-related offences
Penalty Total since 2010£1,750,400,972
Number of Penalty Cases: 5,668
Note: Includes records/cases without monetary penalties.
Top 10 Parent CompaniesTotal PenaltyNumber of Cases
Lloyds Banking Group£217,666,00010
Virgin Group£203,000,0001
Thames Water Utilities Ltd.£138,000,0007
Macquarie£126,000,0003
Kelda Group£100,000,0003
Dwr Cymru Cyfyngedig (Welsh Water)£79,400,0004
E.ON£72,814,48914
Barclays£46,317,1439
888 Holdings PLC£45,723,7289
Brookfield Corporation£30,647,4001

Individual Penalty Cases:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.

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CompanyParentParent Major IndustryOffence TypeYearAgencyPenalty Amount sort icon
UK Insurance LimitedDirect Line Insurance Group PLCfinancial servicesinsurance violation2012UK-FSA£2,170,000
United Gas & Power Limited consumer protection violation2023UK-OFGEM£2,111,798
BGO Entertainment Limited gambling industry violation2020UK-GC£2,031,023
32Red Limited gambling industry violation2018UK-GC£2,024,046
Good Energy Limited consumer protection violation2023UK-OFGEM£2,009,294
Nationwide Building SocietyNationwide Building Societyfinancial servicesinsurance violation2019UK-CMA£2,000,000
Sunrise Senior Living Ltd. consumer protection violation2018UK-CMA£2,000,000
RWE Npower plcE.ONutilities and power generationconsumer protection violation2012UK-OFGEM£2,000,000
Network RailNetwork Railmiscellaneous servicesconsumer protection violation2015UK-ORR£2,000,000
npowerE.ONutilities and power generationconsumer protection violation2011UK-OFGEM£2,000,000
Videoslots Limited gambling industry violation2023UK-GC£2,000,000
Videoslots Limited gambling industry violation2023UK-GC£2,000,000
OVO Energy LimitedOVO Energyutilities and power generationconsumer protection violation2023UK-OFGEM£1,998,647
Scottish PowerIberdrolautilities and power generationconsumer protection violation2021UK-OFGEM£1,967,465
Hutchison 3G UK Ltd dba ThreeCK Hutchison Holdingsdiversifiedtelecommunications violation2017UK-OFCOM£1,890,000
JLT Specialty LimitedMarsh & McLennanfinancial servicesinsurance violation2013UK-FCA£1,876,000
National Westminster Bank Plc et al.NatWest Group PLCfinancial servicesconsumer protection violation2022UK-PSR£1,820,000
Silverbond Enterprises Limited dba Park Lane Club gambling industry violation2019UK-GC£1,800,000
Co-operative Energy consumer protection violation2016UK-OFGEM£1,800,000
Outfox The Market consumer protection violation2023UK-OFGEM£1,800,000
BV Gaming Limited gambling industry violation2022UK-GC£1,728,000
E.ONE.ONutilities and power generationconsumer protection violation2012UK-OFGEM£1,700,000
Platinum Gaming Limited gambling industry violation2019UK-GC£1,629,420
TalkTalk Telecom LimitedTalkTalk Telecom Group Limitedtelecommunicationsconsumer protection violation2011UK-OFCOM£1,524,728
Tiscali UK LimitedTalkTalk Telecom Group Limitedtelecommunicationsconsumer protection violation2011UK-OFCOM£1,512,392
Royal Bank of Scotland GroupNatWest Group PLCfinancial servicesinsurance violation2019UK-CMA£1,500,000
Royal Mail Group plcInternational Distributions Services PLCmiscellaneous servicesconsumer protection violation2020UK-OFCOM£1,500,000
Dar Lighting Ltd and Castlegate 624 price-fixing or anti-competitive practices2022UK-CMA£1,500,000
Betit Operations Limited gambling industry violation2019UK-GC£1,418,732
Shell Energy Retail LimitedOctopus Energy Limitedutilities and power generationconsumer protection violation2023UK-OFCOM£1,400,000
giffgaff LimitedVMED O2 UK Limitedtelecommunicationsconsumer protection violation2019UK-OFCOM£1,400,000
Spreadex Limited gambling industry violation2022UK-GC£1,360,000
White Hat Gaming Limited gambling industry violation2021UK-GC£1,343,871
LeoVegas Gaming PLC gambling industry violation2022UK-GC£1,320,000
Gamesys Operations LimitedBally's Corporationentertainmentgambling industry violation2019UK-GC£1,319,420
Hillside New Media Ltd.bet365entertainmentgambling industry violation2014UK-GC£1,274,000
British Gas/ CentricaCentricautilities and power generationconsumer protection violation2021UK-OFGEM£1,269,095
Ticketmaster UK LimitedLive Nation Entertainmententertainmentprivacy violation2020UK-ICO£1,250,000
Taptronic FZC telecommunications violation2021UK-PSA£1,250,000
Wizz Air Holdings PlcWizz Air Holdings PLCairlinesconsumer protection violation2023UK-CAA£1,240,000
ShellShell PLCoil and gasconsumer protection violation2021UK-OFGEM£1,217,203
Bonne Terre Limited dba Sky Betting and GamingFlutter Entertainment PLCentertainmentgambling industry violation2022UK-GC£1,170,000
Camelot UK Lotteries LtdAllwyn AGentertainmentgambling industry violation2018UK-GC£1,150,000
Call Support telecommunications violation2023UK-PSA£1,150,000
Millburn Insurance Company Limited consumer protection violation2016UK-FCA£1,137,500
British GasCentricautilities and power generationconsumer protection violation2017UK-OFGEM£1,100,000
Bonne Terre Limited dba SkyBetting and GamingFlutter Entertainment PLCentertainmentgambling industry violation2018UK-GC£1,008,594
Gala Interactive (Gibraltar) LimitedEntain PLCentertainmentgambling industry violation2017UK-GC£1,000,000
Care UK Health and Social Care Holdings Ltd. and Care UK Community Partnerships Ltd.Bridgepoint Group PLCprivate equity (including portfolio companies)consumer protection violation2020UK-CMA£1,000,000
EE LimitedBTtelecommunicationsconsumer protection violation2015UK-OFCOM£1,000,000
SSE plcSSE PLCutilities and power generationconsumer protection violation2018UK-OFGEM£1,000,000
Salvatet Inversiones SL telecommunications violation2020UK-PSA£1,000,000
Videoslots gambling industry violation2018UK-GC£1,000,000
Rank Digital Gaming (Alderney) Limited and Grosvenor Casinos Ltd. gambling industry violation2015UK-GC£1,000,000
BarclaysBarclaysfinancial servicesconsumer protection violation2022UK-CMA£1,000,000
UKPN consumer protection violation2014UK-OFGEM£1,000,000
British GasCentricautilities and power generationconsumer protection violation2014UK-OFGEM£1,000,000
NpowerE.ONutilities and power generationconsumer protection violation2013UK-OFGEM£1,000,000
SSESSE PLCutilities and power generationconsumer protection violation2021UK-OFGEM£983,334
BES Commerical Electricity Ltd. and Business Energy Solutions Ltd. consumer protection violation2015UK-OFGEM£980,000
Lloyds Banking Group plcLloyds Banking Groupfinancial servicesinsurance violation2021UK-CMA£957,000
Vodafone LimitedVodafone Group PLCtelecommunicationsconsumer protection violation2016UK-OFCOM£925,000
KCOM Group PLC telecommunications violation2017UK-OFCOM£900,000
Northern Gas Networks Ltd.Northern Gas Networksutilities and power generationconsumer protection violation2012UK-OFGEM£900,000
Moblix Media Limited telecommunications violation2021UK-PSA£900,000
Plusnet plcBTtelecommunicationsconsumer protection violation2017UK-OFCOM£880,000
Gala Coral Group Ltd.Entain PLCentertainmentgambling industry violation2016UK-GC£876,600
Caesars Entertainment (UK) LtdSilver Point Capitalprivate equity (including portfolio companies)gambling industry violation2015UK-GC£875,000
De Veritate Sumus Ltd telecommunications violation2017UK-PSA£850,000
Utilita Energy consumer protection violation2022UK-OFGEM£830,000
Petfre (Gibraltar) Ltd dba Betfred.com gambling industry violation2016UK-GC£817,740
TFS Loans Ltd consumer protection violation2022UK-FCA£811,900
Green Star Energy consumer protection violation2021UK-OFGEM£808,351
British Telecommunications plcBTtelecommunicationsconsumer protection violation2015UK-OFCOM£800,000
Buzz Group Ltd gambling industry violation2021UK-GC£780,000
Buzz Group Limited gambling industry violation2021UK-GC£780,000
EU Lotto Limited gambling industry violation2021UK-GC£760,000
Netbet Enterprises Limited gambling industry violation2020UK-GC£756,806
Scottish Power Energy Retail LimitedIberdrolautilities and power generationconsumer protection violation2014UK-OFGEM£750,001
Globo Mobile Kommunikation UG telecommunications violation2021UK-PSA£750,000
Entertainmob Kommunikation UG telecommunications violation2021UK-PSA£750,000
TCS Combined Solutions Limited telecommunications violation2021UK-PSA£750,000
Les Ambassadeurs Club Limited gambling industry violation2014UK-GC£750,000
Scottish and Southern Energy Power DistributionSSE PLCutilities and power generationconsumer protection violation2014UK-OFGEM£750,000
Connect You Limited telecommunications violation2023UK-PSA£750,000
Octopus EnergyOctopus Energy Limitedutilities and power generationconsumer protection violation2023UK-OFGEM£750,000
Triplebet Limited gambling industry violation2020UK-GC£739,099
Aspers (Stratford City) Limited gambling industry violation2020UK-GC£730,733
MT SecureTrade Limited gambling industry violation2019UK-GC£715,301
Tobaji Limited telecommunications violation2018UK-PSA£700,000
Greentube Alderney Limited gambling industry violation2021UK-GC£693,789
Lindar Media Limited gambling industry violation2023UK-GC£690,947
One Call Insurance Services Ltd. insurance violation2018UK-FCA£684,000
Green Star Energy consumer protection violation2018UK-OFGEM£679,283
NSUS Limited anti-money-laundering deficiencies2022UK-GC£672,829
Good Energy Limited consumer protection violation2022UK-OFGEM£653,000
Global Awareness Ltd telecommunications violation2017UK-PSA£650,000
Utility WarehouseTelecom Plus PLCutilities and power generationconsumer protection violation2020UK-OFGEM£650,000
DK Call Ltd telecommunications violation2017UK-PSA£645,000
FSB Technology (UK) Limited gambling industry violation2020UK-GC£634,300
Smarkets (Malta) Limited gambling industry violation2022UK-GC£630,000