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Violation Tracker UK Summary for Offence Group

Offence Group: consumer-protection-related offences
Penalty Total since 2010£1,750,400,972
Number of Penalty Cases: 5,668
Note: Includes records/cases without monetary penalties.
Top 10 Parent CompaniesTotal PenaltyNumber of Cases
Lloyds Banking Group£217,666,00010
Virgin Group£203,000,0001
Thames Water Utilities Ltd.£138,000,0007
Macquarie£126,000,0003
Kelda Group£100,000,0003
Dwr Cymru Cyfyngedig (Welsh Water)£79,400,0004
E.ON£72,814,48914
Barclays£46,317,1439
888 Holdings PLC£45,723,7289
Brookfield Corporation£30,647,4001

Individual Penalty Cases:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.

Download results as CSV or XML (maximum 1000; for access to larger downloads contact Phil Mattera)
CompanyParentParent Major IndustryOffence TypeYearAgencyPenalty Amount sort icon
Hepburns Solicitors LLP legal services violation2023UK-SRA£0
Axiom Ince Limited legal services violation2023UK-SRA£0
EmiratesEmirates Groupairlinesconsumer protection violation2018UK-CAA£0
Manchester Airport Plc consumer protection violation2018UK-CAA£0
HDC Travel Ltd consumer protection violation2018UK-CAA£0
Singapore AirlinesSingapore Airlinesairlinesconsumer protection violation2017UK-CAA£0
American AirlinesAmerican Airlinesairlinesconsumer protection violation2017UK-CAA£0
Etihad Airways consumer protection violation2017UK-CAA£0
Ryanair DACRyanair Holdings PLCairlinesconsumer protection violation2017UK-CAA£0
Icelolly Marketing Limited consumer protection violation2017UK-CAA£0
LHR Airports LimitedHeathrow Airport Holdingsmiscellaneous servicesconsumer protection violation2017UK-CAA£0
Teletext Limited consumer protection violation2017UK-CAA£0
Turkish Airlines consumer protection violation2017UK-CAA£0
Vueling Airlines SA consumer protection violation2017UK-CAA£0
British Airways PlcInternational Airlines Groupairlinesconsumer protection violation2016UK-CAA£0
Opodo Ltd consumer protection violation2016UK-CAA£0
Vacaciones eDreams SL consumer protection violation2016UK-CAA£0
Ryanair LimitedRyanair Holdings PLCairlinesconsumer protection violation2015UK-CAA£0
Jet2.comJet2 PLCairlinesconsumer protection violation2015UK-CAA£0
Aer Lingus LimitedInternational Airlines Groupairlinesconsumer protection violation2015UK-CAA£0
Opodo Ltd consumer protection violation2014UK-CAA£0
Vacaciones eDreams SL consumer protection violation2014UK-CAA£0
Jet2 Holidays LtdJet2 PLCairlinesconsumer protection violation2014UK-CAA£0
On The Beach Ltd consumer protection violation2014UK-CAA£0
Travel Republic Ltd consumer protection violation2014UK-CAA£0
Thomas Cook Retail Ltd consumer protection violation2014UK-CAA£0
Expedia IncExpedia Groupmiscellaneous servicesconsumer protection violation2014UK-CAA£0
Cosmos Holidays Ltd consumer protection violation2014UK-CAA£0
Travelworld Vacations Ltd t/a Olympic Holidays consumer protection violation2013UK-CAA£0
TUI UK LtdTUI AGmiscellaneous servicesconsumer protection violation2013UK-CAA£0
Air India Limited consumer protection violation2013UK-CAA£0
Open Joint Stock Company Aeroflot Russian Airlines consumer protection violation2012UK-CAA£0
Eastern Airways consumer protection violation2011UK-CAA£0
Jet2.comJet2 PLCairlinesconsumer protection violation2011UK-CAA£0
Ryanair LimitedRyanair Holdings PLCairlinesconsumer protection violation2011UK-CAA£0
Calor Gas LimitedSHV Holdingsdiversifiedconsumer protection violation2024UK-CMA£0
South Tees Hospitals NHS Foundation Trust privacy violation2024UK-ICO£0
ITV telecommunications violation2020UK-OFCOM£0
Open Electric consumer protection violation2016UK-URNI£0
Croydon Churches Housing Association Limited consumer protection violation2023UK-HOS£0
Clarion Housing Association LimitedClarion Housing Group Limitedmiscellaneous servicesconsumer protection violation2023UK-HOS£0
Abacus Land 1 (HoldCo 1) Limited consumer protection violation2024UK-CMA£0
Adriatic Land 3 Limited and Abacus Land 4 Limited consumer protection violation2024UK-CMA£0
Adriatic Land 3 Limited consumer protection violation2024UK-CMA£0
Island Apartments Freehold Limited consumer protection violation2024UK-CMA£0
Madison Close Freeholders Limited consumer protection violation2024UK-CMA£0
Plaza 2 Surbiton Limited consumer protection violation2024UK-CMA£0
RMB 102 Limited consumer protection violation2024UK-CMA£0
Space in London Limited consumer protection violation2024UK-CMA£0
Penny Appeal telecommunications violation2024UK-ICO£0
Serco Leisure Operating LimitedSerco Groupmiscellaneous servicesprivacy violation2024UK-ICO£0
GB News telecommunications violation2024UK-OFCOM£0
JAFLAS (Joint Armed Forces Legal Advocacy Service) charity violation2024UK-CCEW£0
The Kingdom Church GB charity violation2024UK-CCEW£0
One Young World Limited charity violation2024UK-CCEW£0
Charr Yarr Welfare Foundation Limited charity violation2024UK-CCEW£0
AsdaEG Groupretailingconsumer protection violation2024UK-CMA£0
ASOSASOS PLCapparelconsumer protection violation2024UK-CMA£0
BoohooBoohoo Group PLCretailingconsumer protection violation2024UK-CMA£0
Britannia Jinky Jersey Limited consumer protection violation2024UK-EHRC£0
University Hospital of Southampton NHS Foundation Trust privacy violation2024UK-ICO£0
BT Telecommunications plcBTtelecommunicationstelecommunications violation2024UK-OFCOM£0
GB News telecommunications violation2024UK-OFCOM£0
Ampay Ltd telecommunications violation2024UK-OFCOM£0
Visional Media Ltd. telecommunications violation2024UK-OFCOM£0
Kiwi Leisure Ltd telecommunications violation2023UK-OFCOM£0
Tapnet Ltd. telecommunications violation2023UK-OFCOM£0
Feltons Law legal services violation2024UK-SRA£0
Jarmans Solicitors (JS) Limited legal services violation2024UK-SRA£0
Holding-Parsons legal services violation2024UK-SRA£0
ST Law Solicitors Limited legal services violation2024UK-SRA£0
Pembrokes Solicitors legal services violation2024UK-SRA£0
Nigel Broadhead Mynard legal services violation2024UK-SRA£0
Matini Montecristo LLP legal services violation2024UK-SRA£0
Baileys Solicitors Limited legal services violation2024UK-SRA£0
Fussell Wright legal services violation2024UK-SRA£0
Abensons Law Limited legal services violation2024UK-SRA£0
McAfeeAdvent Internationalprivate equity (including portfolio companies)consumer protection violation2021UK-CMA£0
Facebook Ireland LimitedMeta Platforms Inc.information technologyconsumer protection violation2021UK-CMA£0
Cardif PinnacleBNP Paribasfinancial servicesinsurance violation2021UK-CMA£0
Facebook Ireland LimitedMeta Platforms Inc.information technologyconsumer protection violation2020UK-CMA£0
TUI UKTUI AGmiscellaneous servicesconsumer protection violation2020UK-CMA£0
Bijou Weddings Group consumer protection violation2020UK-CMA£0
StubHub (UK) Limited consumer protection violation2020UK-CMA£0
Cardif PinnacleBNP Paribasfinancial servicesinsurance violation2020UK-CMA£0
Nationwide Building SocietyNationwide Building Societyfinancial servicesinsurance violation2020UK-CMA£0
Sykes Cottages Ltd. consumer protection violation2020UK-CMA£0
Vacation Rentals (UK) Ltd. consumer protection violation2020UK-CMA£0
Facebook Ireland Limited and InstagramMeta Platforms Inc.information technologyconsumer protection violation2020UK-CMA£0
eBay (UK) LimitedeBayretailingconsumer protection violation2020UK-CMA£0
Facebook Ireland LimitedMeta Platforms Inc.information technologyconsumer protection violation2020UK-CMA£0
Dixons Carphone plc dba Currys PC WorldCurrys PLCretailinginsurance violation2019UK-CMA£0
University of Liverpool consumer protection violation2019UK-CMA£0
Apple Inc.Apple Inc.electrical and electronic equipmentconsumer protection violation2019UK-CMA£0
Centauro Rent-a-Car consumer protection violation2019UK-CMA£0
Record Go consumer protection violation2019UK-CMA£0
Agoda Company Pte. Ltd. consumer protection violation2019UK-CMA£0
Booking.com BVBooking Holdingsmiscellaneous servicesconsumer protection violation2019UK-CMA£0
Booking.com LimitedBooking Holdingsmiscellaneous servicesconsumer protection violation2019UK-CMA£0
Expedia Inc. and Hotel.com and ebookersExpedia Groupmiscellaneous servicesconsumer protection violation2019UK-CMA£0
trivago N.V.Expedia Groupmiscellaneous servicesconsumer protection violation2019UK-CMA£0