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Violation Tracker UK Individual Case
Company: npower
Current Parent Company:
E.ON
Parent at the Time of the Penalty Announcement: RWE AG
Recap of Ownership Changes: RWE split off Npower as part of Innogy in 2016. E.ON acquired Innogy in 2019.
Penalty: £2,000,000
Year: 2011
Date: 31 October, 2011
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Ofgem announced a £2 million penalty on npower for breach of the regulations which set standards for the way energy companies handle customer complaints.
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: Germany
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: utilities
Source of Data:
(click here)
