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Violation Tracker UK Individual Case
Company: UK Insurance Limited
Current Parent Company:
Direct Line Insurance Group PLC
Parent at the Time of the Penalty Announcement: NatWest Group PLC
Recap of Ownership Changes: Royal Bank of Scotland Group plc took a portion of Direct Line public in 2012 and ceased to have a majority stake in 2013. RBS changed its name to NatWest Group in 2020.
Penalty: £2,170,000
Year: 2012
Date: 17 January, 2012
Offence Group: consumer-protection-related offences
Offence Type: insurance violation
Violation Description: UK Insurance paid a £2.17 million fine in settlement of a finding by the FSA that its companies Direct Line Insurance and Churchill Insurance altered closed complaint files that were sent to the FSA for review.
Action Type: agency action
Settlement Type: settlement of FSA Decision
Agency: Financial Services Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: financial services
Specific Industry of Parent: insurance
Source of Data:
(click here)
