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Violation Tracker UK Individual Case

Company: United Gas & Power Limited
Penalty: £2,111,798
Year: 2023
Date: 16 March, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: United Gas & Power agreed to pay £2,11,798 (less £1 penalty) into the Voluntary Redress Fund, to be distributed to appropriate organisations for the benefit of energy consumers, in settlement of a finding by the Authority that the company seriously breached its Standard Licence Conditions when the company inflated its customers' consumption estimates to remedy a shortfall in its budget.
Agency: Office of Gas and Electricity Markets
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