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Violation Tracker UK Individual Case

Company: Nationwide Building Society
Current Parent CompanyNationwide Building Society
Parent at the Time of the Penalty Announcement: Nationwide Building Society
Penalty: £2,000,000
Year: 2019
Date: 18 October, 2019
Offence Group: consumer-protection-related offences
Offence Type: insurance violation
Violation Description: The CMA issued legally binding directions to Nationwide to put in place procedures to ensure accurate payment protection insurance reminders were sent, after finding no or inaccurate annual reminders were sent to customers with PPI. The company was refunding customers with total repayments of up to £2 million expected.
Action Type: agency action
Agency: Competition and Markets Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: mutual
Major Industry of Parent: financial services
Specific Industry of Parent: building society
Source of Data(click here)