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Violation Tracker UK Summary for Offence Group

Offence Group: consumer-protection-related offences
Penalty Total since 2010: £1,750,400,972
Number of Penalty Cases: 5,668
Note: Includes records/cases without monetary penalties.
Top 10 Parent CompaniesTotal PenaltyNumber of Cases
Lloyds Banking Group£217,666,00010
Virgin Group£203,000,0001
Thames Water Utilities Ltd.£138,000,0007
Macquarie£126,000,0003
Kelda Group£100,000,0003
Dwr Cymru Cyfyngedig (Welsh Water)£79,400,0004
E.ON£72,814,48914
Barclays£46,317,1439
888 Holdings PLC£45,723,7289
Brookfield Corporation£30,647,4001

Individual Penalty Cases:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.

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CompanyParentParent Major IndustryOffence TypeYearAgency sort iconPenalty Amount
Monzo Bank Ltd. consumer protection violation2022UK-CMA£0
NatWest GroupNatWest Group PLCfinancial servicesconsumer protection violation2022UK-CMA£0
Virgin Money UK plcVirgin Money UK PLCfinancial servicesconsumer protection violation2022UK-CMA£0
Bank of IrelandBank of Irelandfinancial servicesconsumer protection violation2022UK-CMA£0
Pressuretech Transport Services Ltd dba BDS Fuels consumer protection violation2022UK-CMA£0
HSBCHSBCfinancial servicesconsumer protection violation2022UK-CMA£0
Sony Interactive Entertainment Network Europe LimitedSonyelectrical and electronic equipmentconsumer protection violation2022UK-CMA£0
HSBCHSBCfinancial servicesconsumer protection violation2022UK-CMA£0
Expert Medicals consumer protection violation2022UK-CMA£0
Aetna Insurance Company LimitedCVS Healthretailinginsurance violation2022UK-CMA£0
NatWest Group plcNatWest Group PLCfinancial servicesconsumer protection violation2022UK-CMA£600,000
BDP Freehold Limited consumer protection violation2022UK-CMA£0
Bessant Properties Limited consumer protection violation2022UK-CMA£0
Brigante Properties Limited consumer protection violation2022UK-CMA£0
Furatto Limited and Long Term Reversions No 1 Limited consumer protection violation2022UK-CMA£0
Mortgage Incentive Funds Limited consumer protection violation2022UK-CMA£0
RMB 102 Limited and SF Ground Rents No 18 Limited and SF Ground Rents No 15 Limited consumer protection violation2022UK-CMA£0
Sarum Properties Limited consumer protection violation2022UK-CMA£0
Taylor Court Limited consumer protection violation2022UK-CMA£0
The Bridges (Darlington) Management Company Limited consumer protection violation2022UK-CMA£0
Metro BankMetro Bank PLCfinancial servicesconsumer protection violation2022UK-CMA£20,773
Monzo Bank Ltd. consumer protection violation2022UK-CMA£0
Lloyds Banking GroupLloyds Banking Groupfinancial servicesconsumer protection violation2022UK-CMA£0
BarclaysBarclaysfinancial servicesconsumer protection violation2022UK-CMA£0
Bank of IrelandBank of Irelandfinancial servicesconsumer protection violation2022UK-CMA£0
HSBC UK Bank plcHSBCfinancial servicesconsumer protection violation2022UK-CMA£0
NatWest GroupNatWest Group PLCfinancial servicesconsumer protection violation2022UK-CMA£0
Northern Bank Limited dba Danske BankDanske Bankfinancial servicesconsumer protection violation2022UK-CMA£0
NatWest Group plcNatWest Group PLCfinancial servicesconsumer protection violation2022UK-CMA£0
Nationwide Building SocietyNationwide Building Societyfinancial servicesconsumer protection violation2022UK-CMA£0
BarclaysBarclaysfinancial servicesconsumer protection violation2022UK-CMA£1,000,000
NewDay LimitedNewDay Limitedfinancial servicesconsumer protection violation2022UK-CMA£0
HSBC UK Bank plcHSBCfinancial servicesconsumer protection violation2023UK-CMA£0
Fortius Clinic consumer protection violation2023UK-CMA£0
Ulster Independent Clinic consumer protection violation2023UK-CMA£0
Auden Group Lt consumer protection violation2023UK-CMA£0
Shelby Finance Ltd consumer protection violation2023UK-CMA£0
Nationwide Building SocietyNationwide Building Societyfinancial servicesconsumer protection violation2023UK-CMA£0
TSB Bank plcBanco de Sabadellfinancial servicesconsumer protection violation2023UK-CMA£0
HSBC UK Bank plcHSBCfinancial servicesconsumer protection violation2023UK-CMA£0
NatWest Group plcNatWest Group PLCfinancial servicesconsumer protection violation2023UK-CMA£0
Co-operative BankCo-operative Bankfinancial servicesconsumer protection violation2023UK-CMA£0
Phoenix Hospital Group consumer protection violation2023UK-CMA£0
Thames WaterThames Water Utilities Ltd.utilities and power generationwater services violation2023UK-DWI£0
United UtilitiesUnited Utilities Group PLCutilities and power generationwater services violation2023UK-DWI£0
Cuisine Buffet Ltd consumer protection violation2023UK-ECNI£20,000
Parkside Surgery consumer protection violation2021UK-ECNI£4,250
We Are Vertigo consumer protection violation2019UK-ECNI£2,500
John Mulholland Motors consumer protection violation2019UK-ECNI£2,500
Northern Bank LtdDanske Bankfinancial servicesconsumer protection violation2019UK-ECNI£2,000
DSG Retail LimitedCurrys PLCretailingconsumer protection violation2019UK-ECNI£3,000
Ulster Boxing Council consumer protection violation2018UK-ECNI£8,500
Youth Hostel Association of Northern Ireland Limited consumer protection violation2018UK-ECNI£2,000
South Eastern Health and Social Care Trust consumer protection violation2018UK-ECNI£7,000
Belfast Health and Social Care Trust consumer protection violation2018UK-ECNI£5,500
South Eastern Health and Social Care Trust consumer protection violation2017UK-ECNI£0
Bangla Indian Restaurant consumer protection violation2015UK-ECNI£1,250
Value Cabs consumer protection violation2011UK-ECNI£2,000
Premium Bars and Restaurants PLC consumer protection violation2010UK-ECNI£15,000
Live Nation (Music) UK LimitedLive Nation Entertainmententertainmentconsumer protection violation2023UK-EHRC£0
Britannia Jinky Jersey Limited consumer protection violation2024UK-EHRC£0
Britannia Jinky Jersey Limited consumer protection violation2021UK-EHRC£0
Kilmarnock FC consumer protection violation2018UK-EHRC£0
Chelsea Football Club has consumer protection violation2018UK-EHRC£0
LNER consumer protection violation2023UK-EHRC£0
Lloyds Banking GroupLloyds Banking Groupfinancial servicesconsumer protection violation2013UK-FCA£4,315,000
Lloyds Bank General Insurance LimitedLloyds Banking Groupfinancial servicesinsurance violation2021UK-FCA£90,688,400
Barclays Bank UK PLC and Barclays Bank PLC and Clydesdale Financial Services Ltd.Barclaysfinancial servicesconsumer protection violation2020UK-FCA£26,056,400
Moneybarn LtdVanquis Banking Groupfinancial servicesconsumer protection violation2020UK-FCA£2,774,400
Hall and Hanley Ltd. privacy violation2019UK-FCA£91,000
Professional Personal Claims Limited consumer protection violation2019UK-FCA£70,000
The Carphone Warehouse LimitedCurrys PLCretailinginsurance violation2019UK-FCA£29,107,600
Liberty Mutual Insurance Europe SELiberty Mutual Insurancefinancial servicesinsurance violation2018UK-FCA£5,280,800
One Call Insurance Services Ltd. insurance violation2018UK-FCA£684,000
Vanquis Bank LimitedVanquis Banking Groupfinancial servicesconsumer protection violation2018UK-FCA£13,852,000
Bluefin Insurance Services Limited insurance violation2017UK-FCA£4,023,800
Towergate Underwriting Group Limited insurance violation2016UK-FCA£2,632,000
CT Capital Ltd consumer protection violation2016UK-FCA£2,360,900
Millburn Insurance Company Limited consumer protection violation2016UK-FCA£1,137,500
Coverall Worldwide Ltd insurance violation2016UK-FCA£36,800
Quick Purchase Limited dba Rent My House Back consumer protection violation2015UK-FCA£26,600
Lloyds Bank plc and Bank of Scotland plc and Black Horse LimitedLloyds Banking Groupfinancial servicesinsurance violation2015UK-FCA£117,430,600
Moorhouse Group Limited insurance violation2015UK-FCA£159,300
Clydesdale Bank PLCVirgin Money UK PLCfinancial servicesinsurance violation2015UK-FCA£20,678,300
Stonebridge International Insurance Limited insurance violation2014UK-FCA£8,373,600
HomeServe Membership LimitedBrookfield Corporationdiversifiedinsurance violation2014UK-FCA£30,647,400
JLT Specialty LimitedMarsh & McLennanfinancial servicesinsurance violation2013UK-FCA£1,876,000
Porta Verde Financial Services Limited insurance violation2013UK-FCA£25,000
Clydesdale Bank PLCVirgin Money UK PLCfinancial servicesconsumer protection violation2013UK-FCA£8,904,000
Swinton Group Limited insurance violation2013UK-FCA£7,380,400
Policy Administration Services Limited insurance violation2013UK-FCA£2,834,700
Barclays Bank PlcBarclaysfinancial servicesconsumer protection violation2022UK-FCA£10,860,743
TFS Loans Ltd consumer protection violation2022UK-FCA£811,900
Amigo Loans Ltd consumer protection violation2023UK-FCA£0
Equifax LtdEquifaxmiscellaneous servicesprivacy violation2023UK-FCA£11,164,400
G and GB Hewitt Ltd consumer protection violation2023UK-FS£20,100
Leansale Ltd consumer protection violation2023UK-FS£10,690
The Co-operative Bank plcCo-operative Bankfinancial servicesconsumer protection violation2013UK-FSA£113,300
Card Protection Plan Limited insurance violation2012UK-FSA£10,500,000
Bank of ScotlandLloyds Banking Groupfinancial servicesconsumer protection violation2012UK-FSA£4,200,000
Mitsui Sumitomo Insurance Company (Europe) Ltd insurance violation2012UK-FSA£3,345,000