Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 15 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The CMA notified Natwest about breaches of the Retail Banking Order when it failed to publish service quality information posters prominently in some NatWest and Ulster Bank branches, and published the interest rate for SME loans instead of the APR on one webpage for each of these three brands within its group: NatWest, Royal Bank of Scotland and Ulster Bank.
Agency: Competition and Markets Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: financial services
Specific Industry of Parent: banking & securities
Source of Data: (click here)