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Violation Tracker UK Individual Case

Company: Metro Bank
Current Parent CompanyMetro Bank PLC
Penalty: £20,773
Year: 2022
Date: 22 July, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The CMA noted that Metro Bank breached the Retail Banking Market Investigation Order 2017 by charging customers above its specified Monthly Maximum Charge for exceeding credit limits on accounts. The bank self-reported the breach and refunded £20,773 in overcharges plus interest.
Action Type: agency action
Agency: Competition and Markets Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: financial services
Specific Industry of Parent: banking
Source of Data(click here)