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Violation Tracker UK Individual Case

Company: Liberty Mutual Insurance Europe SE
Current Parent CompanyLiberty Mutual Insurance
Parent at the Time of the Penalty Announcement: Liberty Mutual Insurance
Penalty: £5,280,800
Year: 2018
Date: 20 October, 2018
Offence Group: consumer-protection-related offences
Offence Type: insurance violation
Violation Description: Liberty paid a £5.2 million fine in settlement of a finding by the FCA that the company did not establish proper oversight of the third party handling administrative functions for mobile phone insurance on Liberty's behalf, allowing unfair treatment of customer claims and complaints.
Action Type: agency action
Settlement Type: settlement of FCA Decision
Agency: Financial Conduct Authority
HQ Country of Parent: United States
Ownership Structure of Parent: mutual
Major Industry of Parent: financial services
Specific Industry of Parent: insurance
Source of Data(click here)