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Violation Tracker UK Individual Case

Company: The Co-operative Bank plc
Current Parent Company: Co-operative Bank
Parent at the Time of the Penalty Announcement: Co-operative Group Limited
Recap of Ownership Changes: Co-operative Group became a minority shareholder in the bank later in 2013.
Penalty: £113,300
Year: 2013
Date: 4 January, 2013
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Co-op Bank paid a £113,000 fine in settlement of a finding by the FSA that the company did not treat customers who were requesting Payment Protection Insurance refunds fairly.
Action Type: agency action
Settlement Type: settlement of FSA Decision
Agency: Financial Services Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: financial services
Specific Industry of Parent: banking
Source of Data: (click here)