Violation Tracker UK Individual Case

Company: Bank of Scotland
Current Parent Company: Lloyds Banking Group
Penalty: £4,200,000
Year: 2012
Date: 19 October, 2012
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Bank of Scotland paid a £4.2 million fine in settlement of a finding by the FSA that the company's records for mortgage customers were not kept accurately between 2004 and 2011, resulting in confusion over rates and payments.
Action Type: agency action
Settlement Type: settlement of FSA Decision
Agency: Financial Services Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: financial services
Specific Industry of Parent: banking
Source of Data: (click here)