Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2017
Date: 13 July, 2017
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: LHR Airports Limited made commitments To develop a performance improvement plan to provide a high quality and consistent assistance service to disabled persons and persons with reduced mobility. To consult the Civil Aviation Authority (CAA) and organisations and groups representing disabled people in developing the performance improvement plan. To publish the performance improvement plan on its website prior to implementation. To implement a continuous assistance service and reduce waiting times for users of the service.
Agency: Civil Aviation Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: airports
Source of Data: (click here)