Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 23 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's response to the resident's reports that subsidence is causing damage to the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handing of repairs required to the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling of the related complaint. Landlord offered £4,147.24 in compensation to resident
Agency: Housing Ombudsman Service
Source of Data: (click here)