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Year: 2020
Date: 7 September, 2020
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Bijou agreed to change refund policies in response to a CMA investigation of concerns its limited refund policy for weddings that could not go ahead because of the pandemic was a breach of consumer protection regulations.
Action Type: agency action
Settlement Type: Commitment to the CMA
Agency: Competition and Markets Authority
Source of Data: (click here)