Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2017
Date: 27 June, 2017
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Teletext Limited made commitments to display at all times the final price, including all unavoidable taxes, fees and surcharges. To provide clear and prominent information and credit card charges. To display information on the departure and arrival times of the outbound and return flights, the name of the airline providing the flight and whether the flight is direct or indirect. To provide information on the charges for hold baggage. To provide a link on the website for consumers to report holidays which are not available at the advertised price. To put in place a process to monitor the accuracy of the prices of the advertised holidays. To appoint a compliance manager.
Agency: Civil Aviation Authority
Source of Data: (click here)