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Violation Tracker UK Summary for Offence Group

Offence Group: consumer-protection-related offences
Penalty Total since 2010£1,753,548,472
Number of Penalty Cases: 5,678
Note: Includes records/cases without monetary penalties.
Top 10 Parent CompaniesTotal PenaltyNumber of Cases
Lloyds Banking Group£217,666,00010
Virgin Group£203,000,0001
Thames Water Utilities Ltd.£138,000,0007
Macquarie£126,000,0003
Kelda Group£100,000,0003
Dwr Cymru Cyfyngedig (Welsh Water)£79,400,0004
E.ON£72,814,48914
Barclays£46,317,1439
888 Holdings PLC£45,723,7289
Brookfield Corporation£30,647,4001

Individual Penalty Cases:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.

Download results as CSV or XML (maximum 1000; for access to larger downloads contact Phil Mattera)
CompanyParentParent Major IndustryOffence TypeYearAgencyPenalty Amount sort icon
Travelworld Vacations Ltd t/a Olympic Holidays consumer protection violation2013UK-CAA£0
TUI UK LtdTUI AGmiscellaneous servicesconsumer protection violation2013UK-CAA£0
Air India Limited consumer protection violation2013UK-CAA£0
Open Joint Stock Company Aeroflot Russian Airlines consumer protection violation2012UK-CAA£0
Eastern Airways consumer protection violation2011UK-CAA£0
Jet2.comJet2 PLCairlinesconsumer protection violation2011UK-CAA£0
Ryanair LimitedRyanair Holdings PLCairlinesconsumer protection violation2011UK-CAA£0
Calor Gas LimitedSHV Holdingsdiversifiedconsumer protection violation2024UK-CMA£0
South Tees Hospitals NHS Foundation Trust privacy violation2024UK-ICO£0
ITV telecommunications violation2020UK-OFCOM£0
Open Electric consumer protection violation2016UK-URNI£0
Croydon Churches Housing Association Limited consumer protection violation2023UK-HOS£0
Clarion Housing Association LimitedClarion Housing Group Limitedmiscellaneous servicesconsumer protection violation2023UK-HOS£0
Abacus Land 1 (HoldCo 1) Limited consumer protection violation2024UK-CMA£0
Adriatic Land 3 Limited and Abacus Land 4 Limited consumer protection violation2024UK-CMA£0
Adriatic Land 3 Limited consumer protection violation2024UK-CMA£0
Island Apartments Freehold Limited consumer protection violation2024UK-CMA£0
Madison Close Freeholders Limited consumer protection violation2024UK-CMA£0
Plaza 2 Surbiton Limited consumer protection violation2024UK-CMA£0
RMB 102 Limited consumer protection violation2024UK-CMA£0
Space in London Limited consumer protection violation2024UK-CMA£0
Penny Appeal telecommunications violation2024UK-ICO£0
Serco Leisure Operating LimitedSerco Groupmiscellaneous servicesprivacy violation2024UK-ICO£0
GB News telecommunications violation2024UK-OFCOM£0
JAFLAS (Joint Armed Forces Legal Advocacy Service) charity violation2024UK-CCEW£0
The Kingdom Church GB charity violation2024UK-CCEW£0
One Young World Limited charity violation2024UK-CCEW£0
Charr Yarr Welfare Foundation Limited charity violation2024UK-CCEW£0
AsdaEG Groupretailingconsumer protection violation2024UK-CMA£0
ASOSASOS PLCapparelconsumer protection violation2024UK-CMA£0
BoohooBoohoo Group PLCretailingconsumer protection violation2024UK-CMA£0
Britannia Jinky Jersey Limited consumer protection violation2024UK-EHRC£0
University Hospital of Southampton NHS Foundation Trust privacy violation2024UK-ICO£0
BT Telecommunications plcBTtelecommunicationstelecommunications violation2024UK-OFCOM£0
GB News telecommunications violation2024UK-OFCOM£0
Ampay Ltd telecommunications violation2024UK-OFCOM£0
Visional Media Ltd. telecommunications violation2024UK-OFCOM£0
Kiwi Leisure Ltd telecommunications violation2023UK-OFCOM£0
Tapnet Ltd. telecommunications violation2023UK-OFCOM£0
Feltons Law legal services violation2024UK-SRA£0
Jarmans Solicitors (JS) Limited legal services violation2024UK-SRA£0
Holding-Parsons legal services violation2024UK-SRA£0
ST Law Solicitors Limited legal services violation2024UK-SRA£0
Pembrokes Solicitors legal services violation2024UK-SRA£0
Nigel Broadhead Mynard legal services violation2024UK-SRA£0
Matini Montecristo LLP legal services violation2024UK-SRA£0
Baileys Solicitors Limited legal services violation2024UK-SRA£0
Fussell Wright legal services violation2024UK-SRA£0
Abensons Law Limited legal services violation2024UK-SRA£0
Nationwide Building SocietyNationwide Building Societyfinancial servicesinsurance violation2024UK-CMA£0
Birmingham Children's Trust CIC privacy violation2024UK-ICO£0
Clyde Valley Housing Association privacy violation2024UK-ICO£0
Twitch UK LimitedAmazon.comretailingprivacy violation2024UK-OFCOM£0
Chiltern RailwaysI Squared Capitalprivate equity (including portfolio companies)consumer protection violation2024UK-ORR£0
South Western Railway consumer protection violation2020UK-ORR£0
McAfeeAdvent Internationalprivate equity (including portfolio companies)consumer protection violation2021UK-CMA£0
Facebook Ireland LimitedMeta Platforms Inc.information technologyconsumer protection violation2021UK-CMA£0
Cardif PinnacleBNP Paribasfinancial servicesinsurance violation2021UK-CMA£0
Facebook Ireland LimitedMeta Platforms Inc.information technologyconsumer protection violation2020UK-CMA£0
TUI UKTUI AGmiscellaneous servicesconsumer protection violation2020UK-CMA£0
Bijou Weddings Group consumer protection violation2020UK-CMA£0
StubHub (UK) Limited consumer protection violation2020UK-CMA£0
Cardif PinnacleBNP Paribasfinancial servicesinsurance violation2020UK-CMA£0
Nationwide Building SocietyNationwide Building Societyfinancial servicesinsurance violation2020UK-CMA£0
Sykes Cottages Ltd. consumer protection violation2020UK-CMA£0
Vacation Rentals (UK) Ltd. consumer protection violation2020UK-CMA£0
Facebook Ireland Limited and InstagramMeta Platforms Inc.information technologyconsumer protection violation2020UK-CMA£0
eBay (UK) LimitedeBayretailingconsumer protection violation2020UK-CMA£0
Facebook Ireland LimitedMeta Platforms Inc.information technologyconsumer protection violation2020UK-CMA£0
Dixons Carphone plc dba Currys PC WorldCurrys PLCretailinginsurance violation2019UK-CMA£0
University of Liverpool consumer protection violation2019UK-CMA£0
Apple Inc.Apple Inc.electrical and electronic equipmentconsumer protection violation2019UK-CMA£0
Centauro Rent-a-Car consumer protection violation2019UK-CMA£0
Record Go consumer protection violation2019UK-CMA£0
Agoda Company Pte. Ltd. consumer protection violation2019UK-CMA£0
Booking.com BVBooking Holdingsmiscellaneous servicesconsumer protection violation2019UK-CMA£0
Booking.com LimitedBooking Holdingsmiscellaneous servicesconsumer protection violation2019UK-CMA£0
Expedia Inc. and Hotel.com and ebookersExpedia Groupmiscellaneous servicesconsumer protection violation2019UK-CMA£0
trivago N.V.Expedia Groupmiscellaneous servicesconsumer protection violation2019UK-CMA£0
Care UK Health and Social Care Holdings Ltd et al.Bridgepoint Group PLCprivate equity (including portfolio companies)consumer protection violation2019UK-CMA£0
Fremantle Trust consumer protection violation2019UK-CMA£0
Hallmark Care Homes Group Holdings Limited et al. consumer protection violation2019UK-CMA£0
Jim Chapman Limited consumer protection violation2019UK-CMA£0
Louise Thompson Associates Limited consumer protection violation2019UK-CMA£0
M McKenna Limited consumer protection violation2019UK-CMA£0
Rosia Promotions Limited consumer protection violation2019UK-CMA£0
viagogo AG consumer protection violation2018UK-CMA£0
Lloyds Banking GroupLloyds Banking Groupfinancial servicesinsurance violation2018UK-CMA£0
Jumpman Gaming Limited consumer protection violation2018UK-CMA£0
Progress Play Limited consumer protection violation2018UK-CMA£0
Barclays Bank UK plcBarclaysfinancial servicesinsurance violation2018UK-CMA£0
Daligas Ltd. consumer protection violation2018UK-CMA£0
Venntro Media Group Limited consumer protection violation2018UK-CMA£0
Ticketmaster UK LimitedLive Nation Entertainmententertainmentconsumer protection violation2018UK-CMA£0
Affordable Car Hire Limited consumer protection violation2018UK-CMA£0
Flexiblecarhire.com Limited consumer protection violation2018UK-CMA£0
P&P Associates Limited consumer protection violation2018UK-CMA£0
BGO Entertainment Ltd. consumer protection violation2018UK-CMA£0
Ladbrokes Betting & Gaming LimitedEntain PLCentertainmentconsumer protection violation2018UK-CMA£0
PT Entertainment Services Limited consumer protection violation2018UK-CMA£0
WHG (International) Ltd dba William Hill888 Holdings PLCentertainmentconsumer protection violation2018UK-CMA£0