Basic Search
|
Summaries
|
Advanced Search
Violation Tracker UK Individual Case
Company: npower Limited et al.
Current Parent Company:
E.ON
Parent at the Time of the Penalty Announcement: RWE AG
Recap of Ownership Changes: RWE split off Npower as part of Innogy later in 2016. E.ON acquired Innogy in 2019.
Penalty: £26,000,000
Year: 2016
Date: 27 January, 2016
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: npower Direct Ltd, npower Ltd, npower Northern Ltd, npower Northern Supply Ltd, npower Yorkshire Supply Ltd, npower Yorkshire Ltd and npower Gas Ltd paid a £1 fine each and a total of £25,999,993 towards compensation and charities in settlement of a finding by Ofgem that the companies failed to bill customers correctly and had inadequate customer service provision.
Action Type: agency action
Settlement Type: settlement with Ofgem
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: Germany
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: utilities
Source of Data:
(click here)
