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Violation Tracker UK Individual Case

Company: npower Limited et al.
Current Parent CompanyE.ON
Penalty: £26,000,000
Year: 2016
Date: 27 January, 2016
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: npower Direct Ltd, npower Ltd, npower Northern Ltd, npower Northern Supply Ltd, npower Yorkshire Supply Ltd, npower Yorkshire Ltd and npower Gas Ltd paid a £1 fine each and a total of £25,999,993 towards compensation and charities in settlement of a finding by Ofgem that the companies failed to bill customers correctly and had inadequate customer service provision.
Action Type: agency action
Settlement Type: settlement with Ofgem
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: Germany
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: utilities
Source of Data(click here)