Basic Search  |  Summaries  |  Advanced SearchPenalty: £250
Year: 2023
Date: 13 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of its communication about the removal of the camera from the door entry system. In accordance with paragraph 54 of the Housing Ombudsman Scheme, there was a service failure by the landlord in respect of its complaint handling. Reasons
Agency: Housing Ombudsman Service
Source of Data: (click here)