Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2023
Date: 19 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in its handling of the repairs to the resident's bathroom window. In accordance with paragraph 52 of the Housing Ombudsman's scheme, there was service failure by the landlord in its handling of the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)