Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,000
Year: 2022
Date: 17 July, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The care provider delayed in notifying Mrs X's family of her condition in a timely manner. The delay caused considerable distress and lost the family the opportunity to be with their mother at the end of her life: the care provider will make a consolatory payment accordingly. The care provider acknowledges staff did not always make accurate records and will ensure it complies with that requirement in future: there is no evidence that failure of itself caused injustice to Mrs X but it did cause distress to her family for which the care provider has apologised.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)