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Year: 2020
Date: 14 September, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains Wentworth Court Care Home was wrong not to refund the Funded Nursing Care paid by Gloucestershire Clinical Commissioning Group for Mr Y. Although Mr Y's contract did not explain what would happen to Mr Y's fee if he was awarded Funded Nursing Care, other documents show this would be in addition to his weekly fee. Nevertheless, it needs to update its standard contract to make the position clear.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)