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Violation Tracker UK Individual Case

Company: Welsh Water
Current Parent CompanyDwr Cymru Cyfyngedig (Welsh Water)
Parent at the Time of the Penalty Announcement: Dwr Cymru Cyfyngedig (Welsh Water)
Penalty: £40,000,000
Year: 2024
Date: 14 March, 2024
Offence Group: consumer-protection-related offences
Offence Type: water services violation
Violation Description: Welsh Water agreed to pay £40 million in redress to customers and reduced bills following an investigation by Ofwat finding that the company misled customers and regulators on its performance on leakage and per capita consumption data.
Agency: Water Services Regulation Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: water services
Source of Data(click here)