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Violation Tracker UK Individual Case

Company: Welsh Water
Current Parent CompanyDwr Cymru Cyfyngedig (Welsh Water)
Parent at the Time of the Penalty Announcement: Dwr Cymru Cyfyngedig (Welsh Water)
Penalty: £39,400,000
Year: 2024
Date: 14 March, 2024
Offence Group: consumer-protection-related offences
Offence Type: water services violation
Violation Description: Ofwat issued a finding that Welsh Water misled customers and regulators on its performance on leakage and per capita consumption data, and that the company must provide £39.4 million redress for customers.
Agency: Water Services Regulation Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: water services
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