Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 16 August, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: there was fault by the Care Provider because it did not give Mr X the required one month's notice of an increase in his mother's care home fees. It also failed to follow the steps set out in its complaints procedure when it considered his complaint. The Care Provider has agreed to provide a suitable remedy for the injustice this caused.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)