Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,450
Year: 2023
Date: 1 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was: Maladministration in respect of the landlord's response to the resident's reports of leaks, damp and mould; Maladministration in respect of the landlord's response to various other repairs, including a defective gulley; Maladministration in respect of the landlord's complaint handling; Maladministration in respect of the landlord's record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)