Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 16 August, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Care Provider's complaint response was inaccurate and the Care Home failed to take appropriate action to escalate concerns when Mrs Y's condition deteriorated. The Care Provider will apologise in writing to the family for the avoidable distress and confusion.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)