Basic Search  |  Summaries  |  Advanced SearchPenalty: £650
Year: 2023
Date: 15 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: This Service has found maladministration by the landlord in its handling of a pest infestation at the resident's property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, this Service has found service failure by the landlord in its handling of the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)