Basic Search  |  Summaries  |  Advanced SearchPenalty: £273
Year: 2023
Date: 5 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure in respect of the landlord's handling of the tenancy sign up procedure and the alleged rent discrepancy in the tenancy agreement. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in respect of the landlord's handling of the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: This is inclusive of £50 already paid to the residents rent account