Basic Search  |  Summaries  |  Advanced SearchPenalty: £850
Year: 2022
Date: 3 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in way the landlord it handled repairs to the resident's bathroom. In accordance with paragraph 54 of the Housing Ombudsman Scheme, there was service failure by the landlord in its complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)