Basic Search  |  Summaries  |  Advanced SearchPenalty: £480
Year: 2023
Date: 14 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in its response to reports of a leak from the property above. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in regard to its handling of the associated complaint. Orders
Agency: Housing Ombudsman Service
Source of Data: (click here)