Basic Search  |  Summaries  |  Advanced SearchPenalty: £250
Year: 2023
Date: 18 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in respect of its response to the resident's concerns regarding the conduct of its staff and her request that a female staff member was present during repairs.
Agency: Housing Ombudsman Service
Source of Data: (click here)