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Violation Tracker UK Individual Case

Company: Utility Warehouse
Current Parent CompanyTelecom Plus PLC
Parent at the Time of the Penalty Announcement: Telecom Plus PLC
Penalty: £1,500,000
Year: 2021
Date: 10 November, 2021
Offence Group: competition-related offences
Offence Type: consumer protection violation
Violation Description: Utility Warehouse agreed to pay £1.5 million in settlement of a finding by Ofgem that the company failed to treat customers fairly and to offer services and support to those in payment difficulty.
Action Type: agency action
Settlement Type: settlement with Ofgem
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: utilities
Source of Data(click here)