Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 16 September, 2021
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Expressing concern that Truly Holdings Ltd, the company that operates Teletext Holidays, and its sister company, the travel operator Alpharooms.com, were not fully adhering to signed undertakings involved refunds for holiday packages cancelled during the pandemic, the CMA notified the companies that it will take court action unless they take immediate steps to rectify the situation and to ensure that, in the future, customers who are entitled to a refund are repaid in the timeframe specified by law.
Action Type: agency action
Agency: Competition and Markets Authority
Source of Data: (click here)