Basic Search  |  Summaries  |  Advanced SearchPenalty: £7,000,000
Year: 2021
Date: 26 May, 2021
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: After CMA informed Truly Holdings Ltd, the company that operates Teletext Holidays and Alpharooms, that it was preparing to take court action against the firm for over £7 million in outstanding refunds owed to its customers for package holidays cancelled by the company due to the pandemic, Truly Holdings signed formal commitments, known as undertakings, that ensure affected customers still owed a refund would get their money back.
Action Type: agency action
Agency: Competition and Markets Authority
Source of Data: (click here)