Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 1 June, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complained about the actions of Care Provider, Trinity Care at Home Ltd, on behalf of her late father, Mr Y. The Care Provider was not at fault for how it provided care to Mr Y. However, we found the Care Provider was at fault for poorly communicating with Ms X. It has put measures in place to prevent a recurrence of fault which is appropriate. The Care Provider will also apologise to Ms X for the distress and frustration it caused her.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)