Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2021
Date: 25 March, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There was fault by the Care Provider. There was no written contract for Ms Y's care and no grounds to increase a previously agreed fee and attempt to backdate that increase. The Care Provider failed to act in line with the law and guidance from the Care Quality Commission and Consumer and Markets Authority. It will apologise to Ms X and make her a symbolic payment of £150 for her time and trouble.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)