Basic Search  |  Summaries  |  Advanced SearchPenalty: £4,400
Year: 2023
Date: 31 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in its handling of alterations to the resident's neighbour's property and noise transference into her property. In accordance with paragraph 52 of the Housing Ombudsman's Scheme, there was service failure with the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)