Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2023
Date: 26 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in respect of the landlord's handling of a leak from a neighbouring property and the resulting damp and mould. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in respect of the landlord's handling of the complaint including the request for compensation.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Not inclusive of £750 already paid