Basic Search  |  Summaries  |  Advanced SearchPenalty: £450
Year: 2023
Date: 5 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's handling of the resident's reports of outstanding repairs in the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was no maladministration in the landlord's response to the resident's request to have a tenancy warning removed. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling of the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)