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Year: 2019
Date: 14 August, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The care provider should have applied for the Funding Nursing Care (FNC) award. It should have provided clearer information about the fees payable for Mrs X. It has apologised to Mr A for its shortcomings. It should review the way in which its information for prospective residents is worded to avoid more confusion and refund the amount of the FNC payments.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)