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Year: 2012
Date: 1 July, 2012
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Multiple airlines agreed to undertakings with the OFT to make changes to their pricing practices following an OFT investigation that payment card surcharges for debit cards or credit cards were misleading customers about true flight prices.
Action Type: agency action
Settlement Type: Undertaking with the OFT
Agency: Office of Fair Trading
Source of Data: (click here)