Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2023
Date: 3 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in respect of its response to the resident request for compensation for personal injury he said he sustained due to the condition of his bathroom floor. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in respect of its record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)