Basic Search  |  Summaries  |  Advanced SearchPenalty: £350
Year: 2023
Date: 3 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of the complaints regarding its response to the resident's reports regarding his door, and his subsequent request to be reimbursed for the cost of additional energy usage due to the resulting draughts.
Agency: Housing Ombudsman Service
Source of Data: (click here)