Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2023
Date: 25 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in its response to the resident's concerns about service charge administration. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in the landlord's handling of the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)