Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,490
Year: 2023
Date: 15 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's handling of the resident's report of a leak in the roof; and maladministration in the landlord's handling of the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)