Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,868
Year: 2023
Date: 22 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in respect of the landlord's handling of the resident's reports of damp and mould in the property. In accordance with paragraph 52 of the Scheme there was maladministration in respect of the landlord's handling of a leak in the bathroom. In accordance with paragraph 52 of the Scheme there was maladministration in respect of the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)