Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2022
Date: 12 December, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in the way it handled the decision to recharge the resident for the repair to the soffit.The landlord was ordered to either waive the charge for the soffit repair, or reimburse the resident if he has already made the payment. The landlord must provide evidence of this to the Housing Ombudsman Service within four weeks of the date of this report.
Agency: Housing Ombudsman Service
Source of Data: (click here)