Basic Search  |  Summaries  |  Advanced SearchPenalty: £450
Year: 2020
Date: 10 October, 2020
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found maladministration regarding the landlord's communication about service charges, severe maladministration for its formal handling of the complaint and service failure in relation to its record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)