Basic Search  |  Summaries  |  Advanced SearchPenalty: £875
Year: 2023
Date: 24 March, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was: maladministration by the landlord in its handling of the resident's reports of damp and mould in the property, including related repairs. maladministration by the landlord in its handling of repairs to a toilet leak in the property. service failure in the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)